My primary concern has always been your safety, health and wellbeing and so all of my actions are taken with that in mind. I am keeping up to date and following the guidance from the government and my professional body and the parameters set out in Calico's risk assessment. I need to do this for my insurance to be valid but my main reason for doing this is because I care about you.
I've completed and passed the Federation of Holistic Therapists Infection Control and Covid-19 qualification so I am aware of the appropriate management of infection control in a massage therapy environment.
I will let you know as soon as possible if I develop any symptoms of Covid-19, have tested positive for Covid-19 or have knowingly been in contact with anyone who has Covid-19. A signed therapist declaration confirming this is available for you to check at your appointment along with a record of my temperature which you are very welcome to take a look at.
Please also be reassured that the treatment room, reception area, toilets and all other touch points such as door handles are all thoroughly cleaned and sanitised using the appropriate Covid-19 destroying cleaning materials at the beginning and end of the day and between all treatments. The treatment room is ventilated during and between appointments (using an extractor fan and by opening the windows) and an industry standard HEPA air filter is on throughout the day.
I frequiently review Government guidance and the guidance issued by my professional bodies and insurance company and ensure that any changes are built into my risk assessment and working practices. If you'd like to see my risk assessment, please just let me know.
In turn, I please ask you to take this guidance seriously. Failure to follow the guidance does mean that unfortunately I can refuse to treat you.